All of or products are made especially for you at the time of your order, including non monogrammed items. We provide pictures, descriptions and physical sizes of each of our products in the description area. If you don't see your actual product listed it is unavailable.
If your screen or monitor isn't calibrated the colors you see on your screen may not look like the actual printed color. Even when we're trying to match paint color, the printed color won't match exactly. Refunds can not be given for color missmatch.
We try to have a complete description of each product, including size, material and color in the product description tab.
Our printing method is dye sublimation. Dye Sublimation is a combination of ink and a heat press which prints the design directly INTO the towel, shower curtain or rug.
Here's a technical description on dye sublimation:
Sublimation is a printing transfer process which uses heat sensitive sublimation inks to permanently dye synthetic fabrics.
The process, which is called "Dye Sublimation", involves the use of a special heat sensitive dye to print your design onto paper. The printed paper is then placed with the synthetic fabric into a heat press and pressed for a pre determined period.
The sublimation cycle transfers the design from the paper to the fabric. Sublimation is always done on synthetic materials and at high temperatures..
What Does This Mean For Your Printed Items?
As the sublimation process actually dyes the garment, the color is "in" the fabric and not on top, as is the case with traditional screen printing methods.. This gives a much better feel to the garment, as well as color fastness and the ability to print unlimited colors.
Sublimation printing also enables the production of "all over prints" which allows your design to extend across the whole garment. ::
Towels and shower curtains
Beach or Bath towels measure approx. 30 x 60 inches finished. Designs print edge to edge. Our towels are thinner than an average towel, lightweight, and easily roll up to fit inside almost any size tote or beach bag.
Our shower curtains are either approximately 70x70 or 70x90 inches. The shower curtain you receive may be a little smaller or larger. We can also do custom sizes upon request.
We do not allow refunds unless there is a manufacturer's defect. In the event there is a defect in your product you can contact us for a return authorization. A photo of the defect will be required before authorization.
Since each item has a specific name or initials or colors and patterns that you chose it's unlikely that we'd be able to re-sell it so please don't ask to return it or ask for a refund if you don't like it. It was made to your specifications so relling is unlikely.
If your item is damaged in the manufacturing process, meaning mainly if there are colors where they aren't supposed to be, like a big ink splatter, send us a picture so we can determine if it something that can be replaced.
You may cancel your order at any time prior to production. If you decide to cancel your order after we've started working, you will be charged a cancellation fee of $20.00, or if you fail to submit your proof response within 15 days, you will be charged a design/cancellation fee of $20 for the initial proof, plus $5 for each proof revision, solely for the purpose of covering the time necessary to prepare your design. Approval proofs qualify as starting working. The remainder of your purchase price will be refunded to your credit card.
Once your order has been sent to our printer we won't be able to cancel your order.
Order Tracking We update your order status when you have approved your proof and we have submitted your order for printing. You may track your order process by logging in to your account. >Click on orders, order tracking from the left navigation bar.